rogeap@ecowas.int
ROGEAP
Accueil
About ROGEAP
Where we are
Partners
Procurement
Scope of action
Policy and regulatory framework
Regional off-grid electricity market
Quality assurance
Technical & financial support
Raising consumer awareness
Capacity building
REACH (Renewable Energy Access Challenge) partnership
Solar PV systems up to 350Wp
Electrification of public infrastructure
Promotion of Off-Grid to productive users
Technical & financial support
Application Form
Statistical data
Impacts/Results
Resources
Publications/Studies
Photos
Videos
News
Complaints
Information/Procedures
Complaints Form
Contact
ROGEAP
Accueil
About ROGEAP
Where we are
Partners
Procurement
Scope of action
Policy and regulatory framework
Regional off-grid electricity market
Quality assurance
Technical & financial support
Raising consumer awareness
Capacity building
REACH (Renewable Energy Access Challenge) partnership
Solar PV systems up to 350Wp
Electrification of public infrastructure
Promotion of Off-Grid to productive users
Technical & financial support
Application Form
Statistical data
Impacts/Results
Resources
Publications/Studies
Photos
Videos
News
Complaints
Information/Procedures
Complaints Form
Contact
Complaints Form
Home
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Complaints
/ Complaints Form
Complaints Form
Formuler votre plainte
I. Complainant's Information
Name*:
First Name(s)*:
Gender*:
Féminin
Masculin
Je préfère ne rien dire
Email:
Telephone:
Address*:
Are you representing your community ? :
Oui
Non
Are you requesting confidentiality ?*:
Oui
Non
Do you fear risk retaliation ?*:
Oui
Non
II. Project Information
Project Name*:
Country*:
Bénin
Burkina Faso
Cabo Verde
Côte d’Ivoire
Gambie
Ghana
Guinée
Guinée-Bissau
Liberia
Mali
Nigeria
Niger
Sénégal
Sierra Leone
Togo
Cameroun
République centrafricaine
Tchad
Mauritanie
Project location*:
III. Explain the complaint
Please Explain the type of harm you believe ROGEAP project has caused you or is likely to cause you or your community.
Social*:
Oui
Non
Environment:
Oui
Non
Other type:
Feedback:
IV. Own steps taken before
Did you seek a solution through the project's grievance mechanism?
The project's grievance redress mechanism?:
Oui
Non
Are you a representative of the people affected by the ROGEAP project?:
Oui
Non
What actions have been taken by the grievance mechanism at the project level to resolve complaints? :
What solution do you expect from ROGEAP for your complaint? :
If you have any documents to support your complaints, please attach them. You can Attach files in pdf, xls, zip, jpeg, audio and video format up to 10MB in size.